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Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).

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SPRING INTO OUR PAYMENT OPTIONS
Payment Options Picked for You!

Everyone has unique needs that’s why we provide a bouquet of online payment options to make paying your bill easy and convenient.
Choose to make a one-time payment or automate your payment through your bank or sign up with our AutoPay program.
Payment Options
Struggling to pay your bill?
Payment plans are available

We’re here for you with payment plan options that can help. See what is available to assist you today.
Here for YOU
Bank account, credit card, debit card, PayPal, Venmo or Amazon Pay.
Need to make a payment? We have a variety of ways to pay.

Its simple: Make a one-time payment as a guest OR Login to your account to make a payment, and if you don’t have an account, it’s simple to set up.
Learn more!
Moving? You have a million things to do.
START, STOP, OR MOVE YOUR SERVICE ONLINE 24/7.

- 24/7 Convenience
- No more calls to make
Sign in to start!
CAREER OPPORTUNITIES
Join Our Talent Network

We have exciting career opportunities, whether you’re new to the job market, looking to advance your career, or are a seasoned professional. NiSource offers fulfilling careers pathways for our operations and corporate employees. Interested in learning more about a career at NiSource, NIPSCO or Columbia Gas? Join our Talent Network!
JOIN TODAY

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Download the Columbia Gas mobile app today!

Looking for Simple Ways to Manage your Bill? We’re Here for You!

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Payment Plans

We offer payment arrangements to help you if you are having trouble paying your bill.

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Get on our Budget Plan

This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.

Sign In to Enroll Today

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Get billing and payment alerts

Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

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Income-eligible payment assistance programs

You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).