Stop what you’re doing
Don't smoke or light a match. Don't open the windows. Don’t use anything that could cause a spark, like a phone, light switch, appliance or flashlight. Don’t start your car or use your garage door to leave.
NEVER QUESTION. CALL 1-800-344-4077.
IF YOU EVEN THINK YOU SMELL NATURAL GAS INSIDE YOUR HOME OR BUSINESS, TAKE ACTION. COLUMBIA GAS WILL SEND SOMEONE TO CHECK ON THE SOURCE OF THE ODOR FREE OF CHARGE, WHETHER THERE IS A LEAK OR NOT.
IF YOU EVEN THINK YOU SMELL NATURAL GAS INSIDE YOUR HOME OR BUSINESS, TAKE ACTION. COLUMBIA GAS WILL SEND SOMEONE TO CHECK ON THE SOURCE OF THE ODOR FREE OF CHARGE, WHETHER THERE IS A LEAK OR NOT.
Think you smell natural gas?
If you smell a sulfur or rotten-egg-like odor, you could have a gas leak. Natural gas is naturally colorless and odorless. We add an odorant called mercaptan to natural gas, which gives it a distinctive smell. In some cases, you can also identify natural gas by sight or sound. If you see blowing dirt, bubbling water or dead vegetation, or hear a hissing or roaring sound, that could be caused by natural gas.
USE YOUR SENSES TO DETECT A NATURAL GAS LEAK
Listen
For a hissing, blowing, whistling or roaring sound
Smell
A distinct odor like rotten eggs or sulfur
Look
For blowing dirt, bubbling water or dead vegetationFOLLOW THESE STEPS IF YOU EVEN THINK YOU DETECT A NATURAL GAS LEAK OR IF YOU EXPOSE, HIT OR TOUCH A NATURAL GAS PIPELINE OR OTHER NATURAL GAS EQUIPMENT.
Leave the area immediately
If you're inside, get out immediately. If you're outside, leave the area quickly.
Call 911 and us
From a safe location, away from the building, call 911 and our emergency number at 1-800-344-4077 (24/7) and wait for crews to arrive.
Contact us to request a free Odor of Gas scratch-and-smell flyer
NOTE: This form is not to be used to report a gas leakMore safety tips
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Call 811 Before You Dig
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